We pride ourselves on providing excellent service to our customers and clients, ensuring we help keep their homes and workplace free from pests. Take a look below to see what our customers have to say.
Flick as always provided us with excellent and on time service at our home. Rami was extremely professional and respectful of our home and belongings, also bringing service with a smile! we’ll be requesting him for our future Flick visits.
Both Mark and Mark were very professional and did an excellent job with the warranty inspection and pest spraying around the outside of the house. They took the time to explain each step of the process, which put our mind at ease.Great work all round!
Rami is an extremely amiable individual who performs the job flawlessly. Together with his assistant, he meticulously covered every nook and cranny of the house to address the pest issue and applied the necessary treatments. I wholeheartedly recommend requesting Rami the next time you seek services from Flick.
Peter Bell was professional and did an amazing job. explained in detail what will happen, what to avoid and what to do right after. knows the business and his job and extremely pleasant specialist. The best technician we had for 3 years with flick
Rami from Flick has gone above and beyond to thoroughly go through the pest control points at my place and detected two new hidden points to ensure the chemical is run across all the pipes.A truly honest gentleman with exceptional level of customer service.Rami & Les came back the next day and fixed a broken pipe as well.Very much appreciate their service!!!Highly recommended and worth every penny spent!!!
After some initial service issues, a senior manager from Flick contacted me personally by phone to resolve the matter. The Flick pest inspection contractor arrived on time and was professional in his approach. Good service
This week I got my 3 yearly termite chemical top up done by rammi. Can I just say, rammi is the epitome of great customer service. Not only was he thorough,quick and a professional who went about his work like a pro but he is a genuinely nice and fun loving guy. Infact I felt bad that my 4yr old son took up so much of rammis time as he was curious as to what he was helping us with. Rammi took time to explain all the ins and outs to my curious son about his work and my wife and I really appreciated rammis kind personality. Thank you rammi we really enjoyed your service and I really hope flick realise what an excellent employee they have. For anyone who is thinking about using flicks, yea it isn't the cheapest but you know what, these guys know what they are doing and you will sleep well knowing your home is guarded from those pesky Little critters. Thanks rammi. See you next time hopefully.
Flick was responsive to my enquiry and sent a technician the next day. Nick from Flick was friendly, answered all our questions thoroughly and provided excellent service. I was pleased with this experience and would highly recommend Flick to my family and friends.
Thorough, comprehensive service provided by Mark Burke. Excellent customer service, very polite, and explained everything he was doing. Definitely recommend to anyone looking for a great pest control service.
Mark Burke is a very professional guy, he takes his time to listen and understand the requirements and accordingly completes the service thoroughly. He is very knowledgeable and shares handy tips on pest control. We are pleased by the service he has provided us, thank you, mahesh.
I've been a customer of Flick for the last 2 years and I find it's easy to deal with them. When they came to my property and started doing their job, they also gave me suggestions of what I should do to prevent pest coming back, and some tips which I could do on my own to protect my property. My last time dealing with Nick was a pleasant. He is a funny and humble gentleman. He showed me what to do to prevent rodents getting into the house and answered all of my concerns. I am extremely happy with him and will definitely stay with Flick for a longer time.
Both Phil & Anthony who arrived at our property on time as promised did an excellent job. I cannot thank them enough! Brilliant service guys. Most importantly you both were very respectful and friendly and did your work without any fuss. Thanks! Regards Neil
Santos, the technician offered a very professional and responsive service. He conducted a very good inspection and explained everything required. Hope he continues inspecting our property in the future. Best wishes to Santos.
We have been using Flick for the servicing of our hand sanitiser's and toilet deodorisers for approximately six years now and the service is faultless , Madison is the main service person and carries out her duties with care and professionalism . I would highly recommend both the company and Madison in the way they conduct them self's .
Tech Jaffar attended our property for spray. Nice young fella who helped my old mum with her furniture and did an excellent job. He gave lots of helpful tips and recommendations too. Highly recommended. Would request for him again.
This is the second year in a row that we have requested our technician Mohammad Hakim. He is a true gentleman, always on time, polite and very professional. Great service. Would definitely recommend Mohammad and flick. Will be requesting Mohammad again next year.
Sept-23: Dale comes and did a wonderful job. He sprayed inside and outside the house, blow dust inside the roof, explain findings and advise the cautions.oct-22: Naveed comes and listen to our inquiries. He examine carefully and applied the treatnlment well. I can see most of spiders and bugs has fall down immediately. Great services and well recommended.
Shannon was polite, professional, and educated us both on a few things firstly so that he could conduct the inspection to the needs that suited us and our own preferences.Most technicians I deal with will arrive, do the work and leave with no conversation or involvement to you at all. Shannon was definitely eager to ensure that we were part of the experience as well as making sure we understood what our available options wereYes we have had other companies come out and conduct their own works, but I feel confident that Flick can be our go-to now, thank you Shannon!
I have used the services of this company for many years and have only had positive experiences with them from booking the job through to completion. I have never had to call them back for an imcomplete job or any ongoing issues with pest control.Marcelo is the technician who completed my services the last couple of years and I cannot speak highly enough of his professional manner from start to finish of the work. I would not hesitate to recommend Marcelo and this company to family & friends.
Darren from Flick attended my place at Denham Court and sprayed both floors of the house, outside including the fencing and the roof space. He was very polite and helpful. They offer a great service at a very competitive price, easy to book on the weekend.
Marcelo was extremely professional and knowledgeable. He is very friendly and was able answer all questions we had as well as took the time to explain. All recommendations. The work was done promptly and efficiently and we would not hesitate to recommend Marcelo and Flick Sydney in the future
I had my termite inspection carried out yearly by Flick and without exception I enjoyed the professional and thorough service from Flick. Today Nicholas came to my home for the first time and he patiently listened to my questions, called office to obtain records of previous services in order to give me the facts and then he went on with the inspection. After completion he gave me a summary of his findings. I was again satisfied by the services of Flick.
We booked flick for general pest serviceThe good think that the technician arrived on time as promised. He was very thorough with his job and gave us very helpful recommendations to follow. The technician named Samir had load of knowledge and very professional. I highly recommend Flick and this technician
I’ve been using flick since 2016 and I’m just sick of them putting their prices up and up every year and they now try to lock you into monthly payments it’s crazy. They have definitely lost me as a customer, I will be hiring a smaller more respectful company in the future.I recommend not using flick ever there are plenty of local businesses with heaps better service and prices. Giving flick the flick!!!!
We had Ivan come out today to do a termite/pest inspection and top up our reticulated system on a new built house. Unfortunately we found concrete in one of the top up pits from a shoddy concreting job by the landscaper. Ivan spent a good 30 minutes chiselling out the concrete so that he could access the top up points.We greatly appreciate that he was willing to do this. Other companies would likely have told us to get it fixed and then call them back to finish the service. But Ivan got stuck in and did what was necessary.I have FLICK manage my pest care needs at two properties and wouldn't have anyone else to do the job 🙂
Flick team has been handling our pest control for a while now. Technician Damean Davis usually attends our site. He is very professional and does an amazing job. Always happy to assist with any issue we might have. :)It is great to have Flick team looking after our pest services.
We had one of Flick technicians check our house and recharge our termite prevention system this morning.Ram was on time, very friendly and helpful. He talked us through what he was doing and the results.Definitely recommend this company.
Luca was super helpful!! Came in for a quick routine check-up, we found out some of our traps weren't set up properly so he fixed them then and there. He also gave me some great advice on things I should consider doing to help prevent further issues!!
I had bedbugs and panicked. I had so many quotes with no guarantee, rude people, scammy people and flick was wonderful. The price was half others, Ivan (I think) my tech was amazing. Absolutely amazing. Will use again forever.
Ram made the initial termite inspection and was professional and spent time explaining the process. His approach instilled confidence and reassurance. On the second visit, Ram & Mohammed arrived to modify our existing reticulation system, which was installed by another company. The required chemicals were also topped up. We were pleased with the whole experience. A professional and reliable company.
James G. was absolutely amazing! He was training another guy and was super super thorough, the most thorough any inspector has been in the last 10 years. I can't speak highly enough of him! He was super knowledgeable and explained his reasoning behind the suggestions, it was really refreshing and builds trust. He was also really professional and an all round nice guy.If I had him every inspection/top ups I'd be a happy man for the next 40 years.
General annual pest control internal and external. Technician James Grotaers is very punctual, friendly, professional and knowledgeable. He takes his job very seriously and takes his time to explain the process and happy to share some interesting details about pest control when get asked. Very satisfied with the service, highly recommend!
I found James Grotaers very professional, thorough knowledgeable , friendly nature. He shown up on time, answered all questions to my satisfaction.I have two properties with Flick and having peace of mind.
Marc O’Donnell has been inspecting our home for termites over many years. In our experience he has always carried out a thorough and professional job and, consequently, we trust him.There was a “hiccup” with scheduling by the office, which the Flick office manager, Grace, did a professional job of addressing, which I’m grateful for.
This year is the second time I have used flick to spray my home for bugs and spiders. After finding spiders again after 3.5 months, I spoke to Brett who has organised to redo the service. Really happy with the customer service and support!
I had the very calm and professional Tom Andrews come by all week to catch what we thought was a possum in our roof. It was clear from day one that he knew how these animals behaved and was very quickly able to determine that it was infact a different issue. He used multiple techniques and was able to sort it out very quickly. We haven't heard scratching or banging in the roof since he did his magic. Job well done!!
Highly recommend Flick Pest Control Canberra, they have looked after me for a number of years now and always accommodating.Most recent experience with our last visit, Tom.A was fantastic, arrived on time, extremely polite, friendly and knowledgeable, answering all my questions with no issues. Thanks again.
Marc done a termine inspection for us. Very professional. Gave us valuable advices and explain the details. He wa not only check for termine but also found a minor leakage over the shower. Highly recommended.
Mark & Zac from Flick Canberra did a good inspection & fumigation at our residence in Crace which is a large 5 bedroom house. We were satisfied with Flick since last 10 years have been providing good service to us & cover our termite warranty.
Flick has always been good to me over the past couple years. Most recently I have had SIMON COLLETT from flick attended my house for rodents issues. He was very professional, informative and helpful. He gave me some good advice around the house how to best prevent mice from entering from the garage, also check roof void to ensure no evidence of possums. Great guy. Thanks Flick and Simon Collet!
Excellent service today as always, thanks Flick Canberra. Our technician Simon L was a fantastic and very knowledgeable. Appreciate your fast action after mice had damaged my range hood ducting. Also Appreciate that there was no cost under the peace of mind package.
Had an issue with rodents in the ceiling - was able to book an exterminator for the next day which was amazing. Simon Collett was punctual, professional and explained the process well. Great warranty with the service as well.
Very last minute call out - day before a public holiday and they were able to squeeze me in for a pest problem causing a smell which made my house unlivable. Cannot describe the relief that came with the promptness of the service, as well as the quality and professionalism. Rather than laugh at my desperation, they were totally understanding. Absolutely chuffed with literally everything, cannot recommend enough.
How can I thank you enough. Huge fear of spiders in my house 😄. From the moment I called I was met with understanding. I was booked in straight away and the guys that came were so friendly and got the job done. Safe to say I have zero spiders in my house. None zilch. Honestly can't thank you enough. Highly recommend 🙂
Very professional. Excellent work doing the annual spray and treatment for a large house to control all the usual summer pests. They located and professionally removed a deceased possum from the roof which was causing odour and attracting pests. The qualified technician Zac N was very knowledgeable and answered all our questions - 5 stars. Will continue to use this team as the service and professionalism is fantastic.
Our technician Marc O’Donnell was very professional, extremely knowledgeable and passionate. He was able to answer all my questions in depth. Did the little things that sometimes are overlooked to save time by others. His trainee Zack was also very good. Would highly recommend asking for Marc and Zack when using Flick.
I used the Peace of Mind package from Flick and found it very useful. I had many of their staff come through over the year for various treatments. They were all professional. Marc O’Donnell who came through last week was exceptional, friendly and I rate him the best. Top job.
We were very pleased to have Marc O'Donnell back for our Annual Termite Inspection and General Pest spraying, inside and outside.Marc, together with Zac, who is in training, arrived right on time with everything required. Marc listened to the issues we are having with an unknown leak source, thoroughly checked the areas of concern and his findings were noted in his Report. The Termite Inspection and Pest Spraying were completed efficiently, payment by Credit Card easy and we look forward to booking in with Marc again next year!
Flick is the best pest control service I’ve ever used. Marc O’Donnell came again today, having been here 2 years ago for the same service. He was on time, extremely friendly and helpful, and did a thorough job inspecting the house. He also applied long-acting pesticide inside and out. He was the first of the inspectors to recommend the treatment in 2020. The treatment has been very effective controlling insects and spiders until the next inspection. Marc’s reports are professional with practical recommendations for termite prevention. I can highly recommend the service and have been very happy with the results.
We have been using Flick since we built our house in 2007. They are very professional, thorough, and very considerate. Jason Rayner just did our latest inspection, and did such a great and thorough job that we really feel our house is protected with such an excellent and high quality service.
Today we had our annual Flick pest and termite inspection of our home and we were very impressed with the way Marc O’Donnell carried out the work so thoroughly and efficiently. Marc is polite, friendly and very knowledgeable - a real asset to the Flick team. We’ll be asking for Marc to come back again next time.
Absolutely awesome service. Thank you Martin Kennedy for doing our yearly termite inspection. Not only did he check everything he also answered my questions in regards to treated fence and how they can get into your house. A very knowledgeable technician who confirmed what I knew was correct. We have annual inspections for our termite barrier which was installed when the house was built. I strongly encourage people to get Flick out to do an inspection on the property before you buy. Don’t rely on your usual pest inspection. Martin would be the ideal person to do an inspection before you buy. His knowledge is outstanding. Thank you Martin.
Both Marc and Michael were on time and extensively inspected the roof void and underfloor of our property to find the source of our insect infestation. They identified where specific activity had occurred and recommendations for future-proofing the property. The nature of our build was such that they could not directly remove the source but at least we now know where the problem lies! They were both very professional, informative and helpful. We would use Flick and these two technicians again. Also, the receptionist when I booked the call was very helpful and understanding and provided us with an early next-day callout (as well as a very specific time!), which was very much appreciated.
I saw a Flick can visiting one of my neighbours, asked for them to pop in. I got a competitive quote and booked them in, the same day.The service was friendly, thoughtful, professional AND complete within the same day. Zero issues and I’m very happy to take the time to write a review and give 5 stars.
Our business has been using flick services for many years now, the lovely staff that come out for our monthly services are always tidy and professional.Especially Karen Jeffries who always comes in with a friendly smile and happy presence. Sometimes it's the little things that make all the difference.
I’ve used Flick twice recently and had Matt Glynn as my service man both times. I found Matt to be friendly and informative whilst doing his job This inspired confidence going forward. I would recommend Matt and Flick to anyone.
Had our house termite inspected and barriered. Matt Glynn from Flick was a legend. Fast, professional and helpful. Pointed out some water damage we failed to notice, as well as a few other handy tips. Highly recommend. Thanks again Matt!
We had Karl B come and put a barrier in, do a general pest spray and Timber inspection (probably more...he was very busy).Very professional, was able to answer all out questions, had a great personality, and was able to engage my 1 year old son, who was very inquisitive as to what was happening. Couldn't have asked for better customer service.Thank you 😊Kylie and Jason
We had Matt Glynn come around and do our annual pest inspection and spray, what a legend, he was on time, so friendly and had heaps of tips for us, he also was super thorough. Definately knew his stuff. Thanks Matt. Flick does a super job.
Signed up for the monthly payment system as my sister recommended. Kris was punctual, friendly & knowledgable during his visit. I had asked about several things I was concerned with but Kris was one step ahead & already completed the task. Would definitely recommend & use Kris again.
The inspector (David Cheney) found an issue with one of our pipes in the wall near the kitchen which was coming from the upstairs toilet. Had David not conducted such a thorough inspection, this would have gone unnoticed and indeed had gone unnoticed for the previous 12 months as the house was a new build. The pipe had a cut near the bottom and appeared to be leaking some sort of fluid, possibly fecal matter and there were insects inside the wall. We considered this a health hazard which may have led to pest infestation further down the track.
The time period for our previous termite prevention expired and we contacted Flick Anticimex. Matt Glynn spent most of the day, thoroughly creating a termite barrier. He was patient and clear in explaining what he had to do, followed procedure exactly, timing every single placement of the chemical. He explained all the weakness spots and told us what to do about them. Fortunately, we had a builder on site and they were able to clarify together, an effective approach. I would recommend Matt to anyone. He clearly took pride in his work and we feel relaxed that our home is not going to fall down around us.
I was very impressed by the timely, professional and friendly service- Matt Glynn was thorough, informative and extremely helpful. I strongly recommend Flick and will definitely be using their services again. Thank you Matt!
Gareth called beforehand and arrived on time. He inspected both outside and inside and gave me some suggestions to improve my home's protection. The inside pest treatment was prompt and efficient. I would definitely recommend him.
We had Flick come and do pest control on our townhouse, and the entire block. Matt Glynn was the technician who looked after us, he was professional, polite and extremely helpful with a few questions my partner had. I would definitely recommend Flick, and Matt! What an asset to your team.
I had my annual pest inspection today, first question was whether I had any pest concerns, I mentioned issues related to bull ants; Matt Glynn promptly sprayed the area of concern and explained the work he was doing around the house. He provided advice on my areas of concern and engaged in conversation about what he was doing where. This is the first experience I have had where I was informed fully of what was occurring in relation to pest control, this was absolutely invaluable to me as a pet owner and someone who has family and friends (with small children) visiting frequently. I cannot fault the professionalism and service provided by Matt and I thank him and his team for their outstanding work. Thank you
Amy is absolutely amazing! Always so bright and bubbly and uplifts everyone and their day. We get super dooper excited when she pulls in the driveway cause you just know, the rest of your day will be better than what it was going. She is super fast and efficient at doing her job and always leaves everything smelling beautiful!!! Would highly recommend this company if this is just one of their employees attitudes! 10/10 Thanks Amy 💗
Our assigned technician Matt Colgrave was extremely polite and courteous at all times. He did what he had to do with a minimum of fuss and kept the communication channels open even after his service / inspection call-out. Good job Matt . Thanks for helping with sorting out our issues.👍👏👏
Had termites treated and and inspection carried out. Our technician Matt Glynn was excellent, really friendly and professional.I would highly recommend him for his expertise and for providing a fantastic service.
We have been using Flick for 6 years now and have found them to be reliable and professional in all our dealings. Nate our current technician is excellent, he communicates well, is on time and very thorough.I would recommend them.
Excellent service! Matt Glynn was spot on time and took the time to answer my questions.He gave me all the information I needed to feel at ease about the inspection and plans moving forward.Highly recommend.
We've been with Flick for about three years. They annually inspect our home and every three years top up our termite system. The on-site technicians (Rachel and Cheree) are excellent. Thorough in their inspections, even going as far to inspect trees on our neighbour's property, they are also courteous and efficient. The follow-up written reports are delivered in a very timely fashion, usually within 24 hours of the service. In the office, Kaylene works hard to maintain excellent customer relations. I would recommend Flick Newcastle without hesitation.
We built our home 12 years ago and have used Flick for our warranty every year. They have always been professional, on time and given a full report to us. Highly recommended. This year Ryan B did our inspection he was polite, pleasant and professional explaining what he observed and a real plus to the company.
Eathan the inspector was very polite and professional. He took into account that I was running my childcare business from home and made sure all was safe. Eathan talked about any concerns he found, and gave me the appropriate advice to follow up on this. Eathan was very considerate of my 2 dogs too. I highly recommend this service, and Thankyou Eathan for another good inspection.I feel that Flick is a terrific friendly and reliable business to deal with.
Ivan performed the termite inspection at our property. Very professional and knowledgeable guy. Exactly knows what he’s doing. Turned up on time, provided good information about the treatment plans and payment options. Friendly service.
Thanks to Joe , when he came and did the inspection and advised me how to look after my home . He discussed some issues and he was very professional at his job. He also promised the office will get back to me when he gets back. Thank you
We had Ivan come in for our yearly property inspection and treatment. Ivan is very professional and a great all around guy who was extremely helpful and friendly. He advised to rebook for external treatment due to windy conditions.This was promptly followed up by a few days later by Chris who likewise did a quick and efficient job.Highly recommend Ivan for his services.