Termguard
FAQs

How does the Termguard system work?

With Termguard’s uniquely designed equipment and formulated Termite Control Agents; the system is able to deliver a safe and equal distribution of termiticide around your home or building. In doing so, the Termite Control Agent will repel and/or eradicate the termites around your home or building.

Does the home/building owner have to be present when replenishing the termite management agent?


Termguard Systems are injected or replenished via external injection points which are located in the pathway or garden bed or landscaping of the building and are protected by a locked child proof trap. Therefore, the home or building owner is not required to be present at the time of replenishment however; all inspections require full internal and external access to the building.

How often is the home/building owner required to have the system inspected?


Inspections should take place once every year, as per the requirements of the Australian Standard. Whilst the re-injection of systems occurs every three years depending on systems and chemicals chosen.

What happens if only one section of the perimeter is disturbed during landscaping, construction or other means?


Only the section of the Termguard System which has been disturbed needs to be retreated or re-injected, therefore maintaining the integrity of the Termguard System and minimising the cost to replenish the total system(s) installed at any particular building.

What happens if the Termguard System has been out of warranty for some time due to lack of regular inspections or not being replenished? Can the Termguard Warranty be reinstated?


Yes! The structure must have a full Timber Pest Inspection & Report in accordance with local regulations and Australian Standard requirements. The inspection must be carried out by a licensed Termguard Inspector. If the building is found clear of any termite activity and recommendations from the inspection are carried out, the Termguard System can be reinjected and the warranty reinstated as of the initial injection date.

What happens if the home/building owner wishes to raise soil levels around the building?


The Termguard System can easily be adjusted and once the disturbed section is reinjected, the Warranty will continue.

What happens if a section of the Termguard System is accidentally damaged?


That section can be either replaced or in the unlikely event of a break or fracture of the pipe, the damage can be easily repaired and the Termguard System reinstated.

Does the termite management agent affect the home/building owner’s family and pets?


All termite management agents used in Termguard Systems are manufactured in accordance with the highest International and Australian specifications relating to termite management products. They have been thoroughly tested in areas of severe termite pressure around Australia by independent termite specialists. All approved termite management agents by Termguard have been approved by the National Registration Authority for Agricultural and Veterinary Chemicals, and comply with the requirements of Australian Standards AS 3660 Series. Most importantly, they bring real ‘peace of mind’ protection with the knowledge that it will not create health concerns for the building owner, family or pets as there is no direct contact at any time with the termiticide. All termiticides used by Termguard are environmentally friendly.

How are the holes in the perforated perimeter pipe kept free from obstructions, especially construction fill?


By the use of Permecover – a GeoFabric non-woven mat, it keeps the construction fill from blocking the perforated pipe.

What happens if the licensed Termguard installer is no longer in business?


The home / building owner will be put into contact with other Termguard Licensed Installers in the territory. Once another Termguard Licensed Installer is selected to maintain the Termguard System, the installation details will be provided to them from Termguard records.

What is the depth of the system?


The correct placement of the 20mm perforated pipes is essential for the Termguard System to work effectively. The Termguard Perimeter System is installed below the finished ground level and with a Permecover sleeve. The pipe is placed approximately 50mm below the finished ground level and must be within 100mm from the edge of the footing or brickwork. The holes in the 20mm drilled pipe must also be facing upwards for the system to deliver an equal dispersion of Termite Management Agent.

Is the structural performance or integrity of slab construction affected by the impact of the appropriate volume of liquid when applied through the Termguard system?


No, the performance and integrity of the slab would not be affected; because the maximum volume of liquid that is put through the Termguard System at any one time never exceeds 5 litres per linear metre of soil area. Trials have been conducted on even the heaviest of reactive soils and the volume applied by the Termguard systems were insignificant to soil moisture conditions caused by rain from season to season.

Do the termite management agents effectively bind to the target areas and not leach from the desired areas of treatment even if subsequent wetting occurred?


From an environmental standpoint, Termguard systems are the perfect choice for keeping termites out of the home or building. The termite management agents used are insoluble in the soil, so the barrier stays exactly where it is needed and will not be leached away by rainfall or the water in lawns and gardens. The termite management agents, approved by Termguard, for use within the system are non-systemic, which means that garden plants and other vegetation will not translocate the barrier away from the treated area where it is most needed.

What costs are involved in maintaining the systems?


The cost of maintaining the system is far outweighed by the potential damage termite activity can cause to the home / building. To maintain the warranty provided, regular Timber Pest Inspections need to be undertaken annually and replenished every three years or as recommended by your Termguard Pest Control Operator.

Can the Annual Inspections or Replenishment of Termguard Systems be carried out by the home / building owners’ choice of Pest Manager?


Yes! The Termguard Systems can be inspected or replenished by a professional pest manager of your choice; however we recommend only licensed Termguard inspector’s carry out the inspections and replenishment to sustain the warranty of your system.

Is it difficult to audit or monitor the amount of termite management agent dosed underground through reticulated systems hidden beneath buildings, which could pollute the underground water?


The development of current and future termite management agents have and must continue to meet the criteria of being stable within their environment and ensure that they bind to the soil. There have been NO underground water issues in relation to the Termguard System, particularly as all Termguard Licensees only use termite management agents which have proved stability in relation to soil binding and water table issues and are approved and tested by Termguard for use within the Termguard Systems. Various new products are always being designed specifically for treatment and reapplication through reticulated systems and Termguard undertakes an ongoing testing program to ensure efficacy of these termite management agents.

Explore Our Range of pre-construction Termite Management Systems

Customer Reviews

Residential

“My day was an absolute train wreck from the moment my technician walked through the door, from my toddler locking me out, my newborn screaming and my dog breaking his back. My technician remained calmed through this nightmare and completed everything leaving me with one less disaster to worry about.”

-Jen Green, Rockhampton, QLD

Residential

“Flick are a reputable company and know what product works with what vermin. Others seem to use substandard materials that only last a few weeks.”

-Peter Kemp, Warwick

Residential

“The house that was pest controlled is my investment house and is rented. I have used Flick as I have known Will for many years and knew that is service would be excellent and the tenants would be very happy with his work. I personally will use Flick again.”

-Brett Ward, Charleville

Hygiene

“The overall result is a definite improvement – the bathrooms look and smell a lot fresher!

Thanks for all your thorough guidance and personally training the staff on products and cleaning procedures. We’ll work through any teething issues that come up.”

-Emily Hanson, Tea Gardens NSW

Residential

“I have been a customer with this Pest Control Company for 10 years and have always been happy with the service they provide.”

-Genelle Browne, Rockhampton, QLD

Residential

“Just a quick note to say a big thank you to our technician for his thoroughness, helpful information and professional manner.”

-Barabara, Port Macquarie NSW

Residential

“I would like to thank Gareth, Kristie, Jaclyn, and especially the technician John for all their help in relieving my distress… I have not experienced any issues since he’s left and I really want to express my gratitude towards their helpfulness and compassion towards me.”

-Joan Hearne, Alfredton VIC

Commercial

“Our pest man is amazing. Always a pleasure to have in my store.”

-Joan Hearne, Alfredton VIC

Residential

“Very happy with the quality of the service and the professionalism of the technician.”

-Andres Czajkowski, Johnston NT

Residential

“Marvin did a great job. He was professional and did a great job!”

-Mary Papas, Padstow NSW

Commercial

“It was good service – I’m still waiting on some of your competitors to phone me back and your company has already finished the job!!! I’ll definitely recommend you to anyone looking for pest services.”

-Department of Local Government & Community Services, Northern Territory Government

Commercial

“Very professional and took the time to explain the job and a few areas of concern to look into. … I was very happy with the job they have done.”

-ARB Corporation, NT

Residential

“Really wonderful service from all staff, can’t say enough thanks.”

-Sandra Bennett, Woodroffe NT

Commercial

“I am very happy with the service. The team leader has gone out of her way to make sure all requirements are met.”

-Queensland Alumina, Gladstone QLD

Commercial

“We had our routine pest control completed last week by Gregory Edwards and I would like to commend him on his professionalism and attitude. He was polite, friendly and went above and beyond to ensure our treatment was up to standard. What a lovely man.”

-Logan Community Care Unit for QLD Health, Logan Central QLD

Residential

“Your service both during my phone call to the office and the termite inspection were excellent”

-Sandra Naismith, Mudgee NSW

Residential

“Every person at Flick I have spoken to, ie, phone, email , technician have all been very helpfull courteous and knowledgeable, that is excellent customer service! It’s not very good finding out you have a Termite problem but it helps and eases the pressure when everything is explained in a very courteous and knowledgeable manner.”

-Christine Bentham

Residential

“Marc has done my house for years, I would highly recommend him, whatever company he works for.”

-Rowena Robinson, Belconnen ACT