Termguard FAQs - Flick Pest Control

Termguard
FAQs

How does the Termguard system work?

With Termguard’s uniquely designed equipment and formulated Termite Control Agents; the system is able to deliver a safe and equal distribution of termiticide around your home or building. In doing so, the Termite Control Agent will repel and/or eradicate the termites around your home or building.

Does the home/building owner have to be present when replenishing the termite management agent?


Termguard Systems are injected or replenished via external injection points which are located in the pathway or garden bed or landscaping of the building and are protected by a locked child proof trap. Therefore, the home or building owner is not required to be present at the time of replenishment however; all inspections require full internal and external access to the building.

How often is the home/building owner required to have the system inspected?


Inspections should take place once every year, as per the requirements of the Australian Standard. Whilst the re-injection of systems occurs every three years depending on systems and chemicals chosen.

What happens if only one section of the perimeter is disturbed during landscaping, construction or other means?


Only the section of the Termguard System which has been disturbed needs to be retreated or re-injected, therefore maintaining the integrity of the Termguard System and minimising the cost to replenish the total system(s) installed at any particular building.

What happens if the Termguard System has been out of warranty for some time due to lack of regular inspections or not being replenished? Can the Termguard Warranty be reinstated?


Yes! The structure must have a full Timber Pest Inspection & Report in accordance with local regulations and Australian Standard requirements. The inspection must be carried out by a licensed Termguard Inspector. If the building is found clear of any termite activity and recommendations from the inspection are carried out, the Termguard System can be reinjected and the warranty reinstated as of the initial injection date.

What happens if the home/building owner wishes to raise soil levels around the building?


The Termguard System can easily be adjusted and once the disturbed section is reinjected, the Warranty will continue.

What happens if a section of the Termguard System is accidentally damaged?


That section can be either replaced or in the unlikely event of a break or fracture of the pipe, the damage can be easily repaired and the Termguard System reinstated.

Does the termite management agent affect the home/building owner’s family and pets?


All termite management agents used in Termguard Systems are manufactured in accordance with the highest International and Australian specifications relating to termite management products. They have been thoroughly tested in areas of severe termite pressure around Australia by independent termite specialists. All approved termite management agents by Termguard have been approved by the National Registration Authority for Agricultural and Veterinary Chemicals, and comply with the requirements of Australian Standards AS 3660 Series. Most importantly, they bring real ‘peace of mind’ protection with the knowledge that it will not create health concerns for the building owner, family or pets as there is no direct contact at any time with the termiticide. All termiticides used by Termguard are environmentally friendly.

How are the holes in the perforated perimeter pipe kept free from obstructions, especially construction fill?


By the use of Permecover – a GeoFabric non-woven mat, it keeps the construction fill from blocking the perforated pipe.

What happens if the licensed Termguard installer is no longer in business?


The home / building owner will be put into contact with other Termguard Licensed Installers in the territory. Once another Termguard Licensed Installer is selected to maintain the Termguard System, the installation details will be provided to them from Termguard records.

What is the depth of the system?


The correct placement of the 20mm perforated pipes is essential for the Termguard System to work effectively. The Termguard Perimeter System is installed below the finished ground level and with a Permecover sleeve. The pipe is placed approximately 50mm below the finished ground level and must be within 100mm from the edge of the footing or brickwork. The holes in the 20mm drilled pipe must also be facing upwards for the system to deliver an equal dispersion of Termite Management Agent.

Is the structural performance or integrity of slab construction affected by the impact of the appropriate volume of liquid when applied through the Termguard system?


No, the performance and integrity of the slab would not be affected; because the maximum volume of liquid that is put through the Termguard System at any one time never exceeds 5 litres per linear metre of soil area. Trials have been conducted on even the heaviest of reactive soils and the volume applied by the Termguard systems were insignificant to soil moisture conditions caused by rain from season to season.

Do the termite management agents effectively bind to the target areas and not leach from the desired areas of treatment even if subsequent wetting occurred?


From an environmental standpoint, Termguard systems are the perfect choice for keeping termites out of the home or building. The termite management agents used are insoluble in the soil, so the barrier stays exactly where it is needed and will not be leached away by rainfall or the water in lawns and gardens. The termite management agents, approved by Termguard, for use within the system are non-systemic, which means that garden plants and other vegetation will not translocate the barrier away from the treated area where it is most needed.

What costs are involved in maintaining the systems?


The cost of maintaining the system is far outweighed by the potential damage termite activity can cause to the home / building. To maintain the warranty provided, regular Timber Pest Inspections need to be undertaken annually and replenished every three years or as recommended by your Termguard Pest Control Operator.

Can the Annual Inspections or Replenishment of Termguard Systems be carried out by the home / building owners’ choice of Pest Manager?


Yes! The Termguard Systems can be inspected or replenished by a professional pest manager of your choice; however we recommend only licensed Termguard inspector’s carry out the inspections and replenishment to sustain the warranty of your system.

Is it difficult to audit or monitor the amount of termite management agent dosed underground through reticulated systems hidden beneath buildings, which could pollute the underground water?


The development of current and future termite management agents have and must continue to meet the criteria of being stable within their environment and ensure that they bind to the soil. There have been NO underground water issues in relation to the Termguard System, particularly as all Termguard Licensees only use termite management agents which have proved stability in relation to soil binding and water table issues and are approved and tested by Termguard for use within the Termguard Systems. Various new products are always being designed specifically for treatment and reapplication through reticulated systems and Termguard undertakes an ongoing testing program to ensure efficacy of these termite management agents.

Explore Our Range of pre-construction Termite Management Systems

Customer Reviews on Google

Vicki K.
3 days ago
We had Flick service man Mark inspect our property for potenial wasp nest, found him to be very knowledgable regarding the subject lucky no nest found. Overcall found customer service & communication from first call to be great.
amandeep S.
3 days ago
⭐⭐⭐⭐⭐ Mark P did our yearly termite inspection and was fantastic. He explained everything he was doing as he went, asked if we had any concerns, and took the time to answer every question. Thorough, patient, and professional. Thank you, Mark.
Natalie A.
3 days ago
Mark Newman did a fantastic job completing a termite inspection. Provided helpful tips on prevention which were very much appreciated. Friendly and professional.
Ruth F.
4 days ago
We were very impressed with Kirk Martin’s high level of knowledge and professionalism when checking our termite bait stations. His friendliness and willingness to share his expertise was outstanding. On leaving luckily he noticed a tree with termites, so we requested he return to deal with the problem. Thanks Kirk. David & Ruth Ferguson
Richard S.
4 days ago
Damien and Leland who assessed our home and subsequent treatment of our home were very helpful. Courteous and were able to provide advice for our problem. There initial visit was quite quickly appointed and on discussion returned the next morning to spray for dust mite. My health issues were a result of a hospital visit. Scary and embarrassing. You feel dirty and embarrassed. Our home is spray for pests every year on a contract basis and this was an additional need. Grateful they came quickly and kept us informed.
Alex C.
4 days ago
Mark Newman came to do the annual termite inspection today. He was great and professional!
deepa G.
4 days ago
Mark Newman was a great person to explain all about termite protection and inspection. He carries his own moccasins to be used during indoor inspections! How thoughtful! I want Mark to do termite inspections and controls for my home moving forward!
Millie B.
4 days ago
Corey TB came for my termite inspection today he did a extremely thorough job and very courteous hope I get Corey again nothing Was too much for him when I asked questions.
Stuart W.
5 days ago
Brayden from flick came today for my termite inspection very thorough and courteous
Krystel T.
5 days ago
So impressed with the high level of professionalism from Mark P today- Mark was extremely polite, demonstrating great communication skills and attention to detail. I felt very reassured by Mark’s thoroughness and expertise.

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